Volunteer & Serve Team Assistant (Bessemer)

Volunteer & Serve Team Assistant

by admin / May 8, 2026

Now Hiring

Full-time, hourly-paid position
40 hours per week

Location address: 2701 Morgan Road, Bessemer, AL 35022

Our most important function is as a ministry. People come first. No matter the task
at hand, we make a place for everyone. We stop and listen, we pray, and we
encourage gifts, skills, and purpose. We build relationships with people where they
are, whether in abundance or crisis. Our vision reflects the basics of the early
church: “We all have a need; we all have something to give. If we all share what
we have, we all have what we need.”
Grace Klein Community ? Website

Position Overview
Grace Klein Community is seeking a motivated and enthusiastic Volunteer and Serve
Team Assistant to support the Volunteer and Serve Team Coordinator in recruiting,
organizing, and managing volunteers and Serve Teams. The Assistant plays a key role
in ensuring volunteers are engaged, equipped, and empowered to make a positive
impact within our community.

Key Responsibilities
Volunteer Recruitment Support
Assist in implementing strategies to recruit volunteers from diverse backgrounds
and skill sets.
Create Instagram stories and share pictures daily of quick interviews with
volunteers and staff to help tell the story. Tag Grace Klein Community and
FeedBHM for quick sharing.
Volunteer Onboarding and Training Assistance
Ensure all volunteers are warmly welcomed, properly oriented, and provided with
a tour of the space, then thoughtfully placed in areas where support is most
needed.
Ensure all volunteers understand the mission, vision, and “why” behind Grace
Klein Community before serving.
Ensure all volunteers complete and sign their waiver prior to serving.
Assist in providing resources, materials, and guidance to prepare volunteers to
support operations.
Volunteer Coordination Support
Help maintain communication with volunteers regarding upcoming opportunities,
updates, and appreciation efforts.
Support efforts to foster a positive and supportive volunteer environment.
Utilize and actively engage the GKC WhatsApp volunteer group chat to garner
volunteer support and share opportunities.
Serve Team Support

Assist in cultivating relationships with volunteers and Serve Teams to enhance
volunteer engagement.
Participate in an on-call rotation schedule for weekend Serve Teams.
Capture photos, videos, and testimonials of Serve Teams to help tell the story of
impact.
Data Management Assistance
Maintain accurate records of volunteer information, hours contributed, and impact
metrics.
Assist in generating reports and analytics to evaluate volunteer engagement and
program effectiveness.
Track and maintain key performance indicators (KPIs), ensuring weekly metrics
are accurately recorded and up to date.
Proactively work toward KPI goals by applying focused effort and aligning metrics
with areas of need to support individual and organizational impact.
Community Outreach Hall & Programs Support
Assist in receiving, organizing, and distributing incoming donations, ensuring
items are properly logged and placed in designated areas.
Engage and lead volunteers in intake processes, including sorting clothing in the
processing room, organizing shoes, and logging books and donated items.
Provide leadership to volunteer teams assigned to the Community Outreach Hall,
ensuring clarity of roles and efficient workflow.
Encourage and guide volunteers in completing scripture cards and
encouragement cards as part of the outreach experience.
Assist in organizing and leading volunteers in writing thank-you notes, ensuring
donor acknowledgments are completed accurately and within each quarter.
Support program-related events by helping lead, coordinate, and engage
volunteers as needed.
Assist in recruiting and securing volunteers for program events and special
initiatives.
Uphold and actively cultivate the culture of Grace Klein Community by
maintaining a positive, uplifting, and welcoming atmosphere, including ensuring

worship music is consistently played in shared spaces.
Ensure clear and timely communication with staff regarding ongoing projects,
volunteer needs, and urgent priorities.
Capture photos and videos of day-to-day operations to promote volunteer
opportunities and community impact.
Help tell the story of Grace Klein Community in a compelling way to increase
volunteer engagement and community involvement.

Work Environment & Maintenance
All staff are responsible for the cleanliness and upkeep of their immediate workspace,
including:
Basic daily tidying and organization
Regularly taking out trash and recyclables
Ensuring shared equipment and common areas are left clean after use
Reporting maintenance or sanitation concerns promptly
Maintaining a clean and safe environment for staff, guests, and volunteers
Ensuring all areas are tidy and presentable for staff, guests, and volunteers

Weekly Key Performance Indicators
Secure gift cards and coupons
Recruit Serve Teams
Secure Community Champion financial donors
Secure new in-kind donors
Promote Give and Take Room
Secure food or program-related barrels
Volunteer WhatsApp group engagement
Secure business partners
Create reels, capture photos, and gather testimonials

Qualifications

Previous experience in volunteer coordination, community engagement, or related
fields is a plus.
Strong communication, interpersonal, and organizational skills.
Ability to work collaboratively in a team environment and adapt to changing
priorities.
Basic computer skills, including proficiency in Microsoft Office Suite.
Passion for social justice, community empowerment, and serving those in need.
Spanish-speaking / bilingual preferred but not required.

Additional Requirements
Flexibility to assist with occasional evening and weekend events or volunteer
activities.
Willingness to learn and grow in a fast-paced nonprofit environment.

Benefits
Opportunity to contribute to meaningful community initiatives and make a
difference.
Exposure to nonprofit operations and volunteer management practices.
Supportive and collaborative work environment.

Application Process
Interested candidates should submit a resume and cover letter outlining their
qualifications and interest in the position to Daniela Goulsby at
dani@gracekleincommunity.com. Please include “Volunteer and Serve Team
Coordinator Assistant (Bessemer) – Job Application” in the subject line of your email.