Membership Administrator

Position Title: Membership Administrator Department: Membership
FLSA Status: Non-exempt full-time Reports to: Membership Director
Compensation Format: Hourly Rate

Position Summary:
Greystone Golf & Country Club, a private country club, is hiring a Membership Administrator. We are looking for
an energetic and dedicated individual to join our growing staff. Your responsibilities will include overseeing the
Membership Office, preparing monthly reports, and providing administrative support to the Membership
Director. Candidates must have a friendly and professional demeanor and work well on a team.
The work schedule is typically Monday – Friday, 8:30 am – 5:00 pm and evenings on two Tuesdays per month.
Essential Functions:
• Oversees the Administration of the Membership Development office.
• Assists with the creation and production of all membership department materials.
• Communicates with the Board as needed.
• Processes requests for membership and assists prospective members in fulfilling application
requirements.
• Processes new and resigned member files. Responsible for maintaining the confidentiality of all member
information.
• Ensures new member integration and assists with member retention.
• Maintains general correspondence, follows up on phone calls, emails, and member inquiries.
• Prepares membership marketing-related mailings; carrying projects through from beginning to end.
• Participates in proactive team efforts to achieve departmental and company goals.
• Conducts club tours when Membership Director is unavailable.
• Oversees the ambassador program for new members.
• Analyzes member usage reports to help improve member retention.
• Organizes the prospective new member receptions, new member mixers, new member orientations,
and any other membership department event.
• Performs other duties as assigned.
• Provides leadership to others through example and sharing of knowledge/skill.
Requirements:
• 2+ years of hands-on administrative support experience
• Strong attention to detail
• Professional Wardrobe
• Proficiency in Microsoft and Adobe programs
• Knowledge of operating standard office equipment
• Excellent communication skills – written and verbal
• Ability to prioritize projects and strong problem-solving skills