Evening Receptionist

Position Title: Nighttime Administrative Receptionist Department: Administration
FLSA Status: Non-exempt part-time Reports to: Director of Administration
Compensation Format: Hourly Rate

Position Summary:
In accordance with the principles of Greystone Golf & Country Club, the administrative receptionist will provide
the utmost hospitable service to members and their guests and create raving fans by greeting all members and
guests in a friendly, professional, and expedient manner and provide assistance and information, including but
not limited to taking reservations & updating the online reservations system, updating and printing menus,
managing seating charts, assisting in integrating new employees, and assisting residents with vehicle bar codes.
The work schedule is Wednesday – Saturday, 5:00 pm – 9:00pm.
Essential Functions:
• Answer a telephone with multiple lines in a timely and courteous fashion.
• Accept direction from different sources and handle multiple tasks.
• Remain at the front desk at all times. This is critical to the success of the company. A thirty-minute lunch
break is permitted, and any other approved prearranged breaks.
• Open the front door for guests entering and exiting the Club, greeting them, and saying goodbye in a
friendly and professional manner.
• Provide assistance and information to members and guests, including directing them to areas of the
facility and connecting them with staff members.
• Demonstrate a strong understanding of current and future club events.
• Promote Club events.
• Manage the online reservation system. Inform necessary staff of highlights or changes to
events/reservations.
• Take detailed messages and respond to inquiries promptly.
• Maintain orderliness of clubhouse, especially front desk, foyer, dining room, breezeway, entrance &
bathrooms.
• Use templates to create food cards, name cards, menus, signs, etc.
• Assist with decorating clubhouse and maintaining aesthetics.
• Assist potential employees in fulfilling the application process.
• Assist the administrative staff with duties as requested.
• Comply with all safety policies, practices, and procedures. Report all unsafe activities to the supervisor.
• Participate in proactive team efforts to achieve departmental and company goals.
• Provide leadership to others through example and sharing of knowledge/skill.
• Set up and advertise grab-n-go meals each week on the website and by email.
• Place calls/send emails to waitlist, cancellations, RSVPs, wine order pickup, etc.
• Assist members with login problems on the website and App.
• Receive and direct packages, safely store packages to keep common areas clear, and notify recipients.
• Perform other duties as assigned.